Reviews

Melbourne Gas Plumbing group is one of the best services I have come across. The process from beginning to end was so professional. From the administration staff, Jayde and Rhiannon, to the installation of a brand new heater and shower head from Matt and Brandon. They were there within the hour of me calling as we had no heating and knowing I had children they were very accommodating to fix the issue immediately. I have recommended 3 people since I have used the company and all 3 have required heater checks and were thankful I passed on the details. It’s hard to come by great customer service these days along with professionalism and good quality work. Matt also took the time to explain how to keep up maintenance on our heater for our safety which I found really helpful. Thank you for your great customer service and high quality work.

Lauren Watt

I needed a new gas ducted heating unit installed in my roof.
From start to finish,
1 They arrived on time and carried out a thorough inspection with photos supplied.
2 I found their pricing to be competitive and with their quoting system i new from the start exactly the break down of costs and they gave me the options of 3 types of heaters based on a star rating.
Their customer focus from start to finish and attention to detail was exemplary, at jobs end any rubbish was removed and the working area vacuumed with a smile.
Melbourne Gas Group in Doreen is a young professional family company seeking strong customer satisfaction and service i would not hesitate to recommended them for anything involving plumbing and gas services.
More than satisfied.

Garry Peck

Melbourne Gas Group was prompt, friendly and very efficient. Matt explained everything and got us the best possible price. The installation was done very quickly and they took extra care not to leave any dirt or marks in our home. Would recommend them for any plumbing needs

Michelle Giles

1st class professional service from start to finish!!
Our technicians were amazing! On time, very polite and professional.
The added before & after photos of our ducted heater service..brilliant inclusion!
We will definitely be booking again when we require another service.
Thank you Matt

Jody Ismail

Thank you to Melbourne Gas Group for an excellent job from start to finish! You guys are highly professional, honest, punctual and proficient. The job conducted was of a high standard and very clean. I love my new state-of-the-art 6-star ducted heating unit that they installed and highly recommend Melbourne Gas Group to everyone in Melbourne.
Coming up next: my new split system A/C unit for this summer!!
Thank you Matthew, Chloe, Jayde, Brandon, and Rhiannon 🙂

Nima Rashidi

I wish I could tick all the ‘what did you like about this business’. Matt was a true professional. Arrived early for the consultation. Completely honest and trustworthy. Everything you want in a business. I just wish I had found them earlier. The only word I can use is amazing. They are truly the best in the business. Matt located the leak and his communication was second to none. The final report was the most detailed I have ever seen including videos and pictures. The price was more than reasonable. If you have any problems, these are the people to go to. Amazing!!!

Kathryn Wilson

James serviced our gas heater. He was professional, friendly and arrived on time. He explained in detail what he found during service. Matt, the Managing Director, phoned us that night to advise of our options. This company provides an exceptionally great service and wouldn’t hesitate to recommend them to anyone. Robyn and Rod

Robyn Giles

I recently had my gas ducted heating unit inspected by James at Melbourne Gas Group after it failed to work properly. He was very polite, professional and knowledgeable.
Rhiannon, who booked my appointment was very polite and helpful and I had a follow up call by Brandon outlining my options moving forward, who was also very professional and helpful.

Carissa Kinder

Brandon did an excellent job at servicing and repairing our gas ducted heater. He was on time, informative and knowledgeable, and cleaned up afterwards. I was very happy with the quality of service and would definitely recommend Melbourne Gas Company to others.

Nesreen Bottriell

Have used this business for a couple of Jobs now, to move gas piping in roof and a split system air-con install. Received excellent service both times. Would highly recommend and will be using their service again in future.

John Manser

Melbourne Gas Group has kept me informed through out the process. On time and job was done professionally. Plus didn’t charge extra task which they carry out while they were there.
Thanks.

Chamin L

Matt came out and repaired our ducted heating unit. He was extremely knowledgeable and efficient and found the problem straight away after all other advice was to replace the unit. Was really easy to deal with and very professional. Would highly recommend!

Matt Somers

Really happy with the service – on time, professional, and thorough work. It was a small job to fix my gas stovetop. Highly recommend, and would use their services again!

Wendy F

Matthew went above and beyond to fix my gas leak at my property which was the responsibility of another plumber. Stayed well overtime and was very professional and not willing to compromise on safety. Would not hesitate in recommending them. Thanks so much

Antoinette Santanoceto

These guys are very friendly, professional and reliable. I have trusted them to carry out a number of jobs in my home including ducted heating service, water pipe repairs and installation, moving a garden tap, installing 3 split system units and raising a hot water tank. I highly recommend Melbourne Gas Group.

Niky Rawlinson

Highly recommend these guys. We had our old ducted heated system replaced and the guys that did the works were very professional. They turned up on time, pulled the old system out and had the new one fitted and commissioned by mid afternoon. They cleaned up thoroughly after themselves and didn’t even stop for a break all day. Very impressed

Alex Henderson

Matthew came out to Service our heat&glo heater Matthew was very efficient and professional. Was on time and his office team also amazing with updates as to when they will be arriving can’t recommended matthew and he’s team more. Pricing was very reasonable to be honest l was expecting it to be more. Our heater is working better now than it ever has. Thank you Matthew very happy with your service. Also very clean in his job cleaned up afterwards. Definitely 5 star rating from me. And wouldn’t hesitate to recommend or use matthew again

Marita Pirchan

Had Matt come to device our dual heating and cooling system, he was very knowledgeable and had more experience than any other company we have dealt with – everyone wanted to replace or system but he did a great service at a very fair price.
He also provided a lot of extra information we could not find anywhere which has put us is in a good position going forward – could not be happier with the excellent service!

Kenny Oldenskov

Excellent, friendly, honest service. Punctual and professional booking & communication. Arrived on time. Open and straight forward communication about service and repairs. Left property clean and tidy. Offer a future contact service to remind of service been due. Will be recommending to family and friends and a return customer as needed.

Jessica Murphy

Do yourself a big favour, get a business card from theses guys and stick it on your fridge!!! I almost paid more than 2.5 k more with another provider!! Matt, personally took time in his busy schedule to visit and inspect Chloe and Brandon did a magnificent job. First time I used these guy’s and I’d recommend them every day of the week!! 👍

Tom Nates

I can not recommend the Melbourne gas group enough! I have had Matt, James and Chloe at my property and all were amazing! Matt kept me updated every step of the way when ordering my new heater.
I have had many plumbers out to my house in regards to my hot water system and they were the first to diagnose the problem.

Even Rhiannon who does the Admin was an absolute godsend in organising the guys to come out and fix my heater as soon as possible.

Kacey Battenally

I have used Melbourne Gas as there was a leakage in our Hot Water System Solar panels. From the start to finish, I found them extremely professional and supportive. I got their details from FB, called them, and the job was booked the same day. They sent me text message carrying live locations of the Plumber, and exactly at the given time, two plumbers reached who rectified the issue quickly, and explained the process, pros and cons of all the repairs that they did, and said this shall be followed by a formal report and pictures. Both the Plumbers were extremely friendly, and thorough professionals. Highly impressed by their service and recommend everyone to use. Received a thank you email also from the owner of the business for using their service.

Shiraz Haider

I’ve dealt with Matt and James on a couple of issues at my property and servicing of our heating and cooling. I was very happy with how thorough and knowledgeable they were. They were on time, super friendly and quick to respond via email and phone. I’d highly recommend Melbourne Gas Group and will continue to use them for all my plumbing needs.

Tali Sing

Matt has provided service to my rental property(Doreen) and residential home (Doreen)
He went above and beyond to detect a gas leak and repair it. I highly recommend Matt and Brandon for any Gas repairs, rental compliance work and standard service for your cooling and heating appliances.
They are reasonably priced and thorough with their service and reports.

Sasanka Shehan Gunasinghe

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